Return & Refund Policy

At Loryssé, your satisfaction is our top priority. If you are not completely happy with your purchase, we offer a 30-day return period from the date you receive your order.

Eligibility for Returns:

  • The product must be unused and in the original condition.

  • The original packaging must remain intact.

  • Products that are damaged, used, or missing original packaging cannot be returned.

How to Return:
To initiate a return, please contact our support team at loryssebeuatyshop@gmail.com. We will provide detailed instructions to ensure a smooth return process.

Refund Process:
Once your return is received and inspected, your refund will be processed within 5–10 working days. Refunds will be issued to the original payment method.

Important Notes:

  • Shipping costs for returns may apply unless the return is due to a faulty or incorrect product.

  • Please retain your tracking information when returning items to ensure the safe return of your product.

Need Help?
If you have any questions or concerns regarding your return, our dedicated support team is here to assist you at loryssebeautyshop@gmail.com.